How the guarantee works
According to the seller, if you're not happy you can contact them within 60 days of delivery for a refund of the product price. Read the full refund policy on vitalflushau.com before ordering, as it sets out the exact conditions.
See VitalFlush on the official Australian store
Prices in A$ · 60-day money-back guarantee · Free shipping on 3+
Tips for a smooth refund
- Keep your order confirmation email
- Note your delivery date
- Contact the seller well before day 60
- Check whether shipping costs are refunded
Your Australian Consumer Law rights
The seller's guarantee is extra to your rights under the Australian Consumer Law, which apply when products aren't as described or are faulty.
How to ask for a refund
Follow these steps:
- Find your order confirmation email and order number
- Contact the seller using the details on vitalflushau.com
- Say you'd like to use the 60-day money-back guarantee
- Follow their return instructions
- Keep proof of postage and all emails
What may not be covered
The guarantee covers the product price. Shipping costs, return postage and orders from other sellers may not be refunded. Read the current refund policy on the store before you order, as terms can change.
Your rights under Australian Consumer Law
On top of any store guarantee, Australian Consumer Law gives you rights if a product is faulty, not as described or unsafe. The ACCC website explains these rights in plain English.
Plan around the 60 days
Because the seller suggests using VitalFlush for 90 days, the guarantee ends before that routine does. Decide by around week 7 whether you want to keep going. Buying more bottles doesn't extend the guarantee.
Read next: Price
Frequently asked questions
How long is the VitalFlush guarantee?
60 days from delivery, according to the seller.
Does the refund include shipping?
The seller describes it as a refund of the product price. Check the refund policy for shipping details.
Do I get my shipping back?
The guarantee covers the product price. Shipping may not be refunded.
Do I need to return the bottles?
Follow the seller's current instructions when you contact them.
Does the guarantee apply on Amazon or eBay?
It applies to orders from the official store. Other sellers may not honour it.